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ASINB08QDYS9L1
品牌SonicWall
卖家SerenIT
配送类型fbm
跟卖数2
大类排名128
小类排名
上架时间December 12, 2020
是否A+
是否bestseller
SonicWall 3 Year 8x5 Support for TZ370 (02-SSC-6615)

SonicWALL 3年8X5支持TZ370(02-SSC-6615)

SonicWall
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SonicWall 8x5 Support provides chat, email, web, and telephone support for technical assistance.

Dynamic Support is designed for customers who need continued protection through ongoing firmware updates and advanced technical support.

Hardware Replacement - SonicWall Hardware Product(s) that are covered under an active support contract are eligible for “Advance Exchange". When a support case is called in for a Hardware issue and the SonicWall representative determines a replacement part is necessary, an advance shipment of the applicable replacement part will be sent to the Customer in exchange for the defective part, before the defective part is returned (“Advance Exchange”).

Support Tools - for access to SonicWall's electronic support tools. Silver Support 24x7 and Dynamic Support 24x7 provide for direct technical assistance 24 hours a day 365 days a year.

SonicWall Dynamic Support is designed for customers who need continued protection through ongoing firmware updates and advanced technical support. Dynamic Support is available during normal business hours 8x5 or year round 24x7, depending on your needs.

Sonicwall 8x5支持提供技术辅助的聊天,电子邮件,网络和电话支持。|| 动态支持专为通过正在进行的固件更新和高级技术支持而需要继续保护的客户设计。|| 硬件更换 - 在活动支持合同下涵盖的SonicWALL硬件产品有资格获得“affmperfacter”。当支持硬件问题和SonicWALL代表确定替换部分时,提前装运在返回缺陷部分之前,将向客户发送给客户以换取缺陷部分(“推进交换”)。|| 支持工具 - 用于访问SonicWALL的电子支持工具。 Silver支持24x7和动态支持24x7为每年365天24小时提供直接技术援助。|| SonicWALL动态支持专为通过正在进行的固件更新和高级技术支持而需要继续保护的客户。根据您的需求,在正常营业时间8x5或全年24x7期间提供动态支持。

产品描述

SonicWall 24x7 Tech Support is a custom support offering that includes a comprehensive suite of services to ensure operational effectiveness and efficiency, all of which are managed and delivered by a team of senior support engineers who understand an enterprise's business and technical requirements. Built upon a proactive service and support lifecycle, the Support establishes a solid operational foundation, anticipates emerging security demands, and dynamically adapts and evolves to support an enterprise's business goals. Silver Support 24x7 and Dynamic Support 24x7 provide for direct technical assistance 24 hours a day 365 days a year, while Silver 8x5 Support and Standard Support (8x5) provide for direct technical assistance during local business hours 8:00am – 5:00pm Monday through Friday, excluding holidays. Chat support is available 6:00am – 6:00pm Pacific Time Monday through Friday for firewall customers in N. America.

SonicWALL 24X7技术支持是一家定制支持,包括一系列全面的服务套件,以确保运营效率和效率,所有这些都由一支高级支持工程师组成的,了解企业的​​业务和技术要求。基于主动服务和支持生命周期,支持建立了稳固的运营基础,预计新出现的安全性需求,并动态适应并发展以支持企业的业务目标。银色支持24x7和动态支持24x7为每年365天24小时提供直接技术援助,而Silver 8x5支持和标准支持(8x5)在本地营业时间提供直接技术援助8:00至下午8:00周一至周五下午5:00不包括假期。聊天支持可提供凌晨6:00 - 周一至周五下午6:00至周五为N.美国的防火墙客户。

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